AI for hospitality
Your hotel, finally fluent in every guest.
HotelAI turns the QR code in every room into a calm, multilingual conversation that handles requests, orders, and incidents the moment they happen.
Pilot hotels live across Türkiye and the MENA region. Powered by Anthropic Claude. Native conversation in 132+ languages.
What HotelAI does
Your hotel becomes a conversation, not a corridor of forms.
<3s
Average response time, 24 hours a day, in the guest's own language.
132+
Languages handled natively, with no scripted templates or stitched translations.
70%
Of routine guest requests resolved end-to-end without staff intervention.
4.8
Average guest rating across pilot properties on chat-handled stays.
The guest journey
From the moment they scan, every step is handled.
01
The guest scans the QR in their room.
No app to download, no account to create. The chat opens in the browser, branded as your hotel, and recognises the language of the very first message.
02
They speak in their language. We listen.
From extra towels to spa availability, late check-out to a quiet table at dinner. The conversation is natural, complete, and grounded in your hotel's own knowledge base.
03
A job order or order is created instantly.
Housekeeping, maintenance, room service, concierge: each request becomes a structured task in your dashboard, routed by SLA to the right team and tracked to completion.
04
Confirmation, rating, and a cleaner inbox.
The guest is notified the moment the task is done and rates the outcome. Your team sees a satisfaction signal in real time, not a complaint at check-out.
AI you can trust in your lobby
Real AI for hospitality, with the safeguards your operation needs.
Powered by Anthropic Claude
We run on the same frontier model trusted by enterprise teams. No improvised stack, no brittle scripts.
Multilingual native conversation
Each guest is answered in their own language, including Turkish, Arabic, Russian, German, French, and beyond.
Audit-logged every action
Every order, job and message is logged with full context. Your team can review, replay, and report at any time.
Hands off when uncertain
When a request is sensitive or out of scope, HotelAI escalates to a human teammate instead of guessing.
Outcomes by role
What each role gets, on day one.
General Manager
Decisions backed by live evidence.
- Real-time guest sentiment across every stay
- OTA ranking and competitor pricing trends
- Automated daily and weekly performance reports
- Revenue impact view per channel and segment
Operations
A calmer floor, with nothing missed.
- SLA monitoring on every open job order
- Automatic escalation chain when thresholds slip
- Shift handover summaries written for you
- Live room and housekeeping status, in sync
Front Desk
The desk, finally focused on the guest.
- Full guest history at a glance on every check-in
- Automatic language detection on the first message
- Far fewer interruptions for routine questions
- Room service handled end-to-end by the AI
Pricing
Simple, room-based pricing.
Starter
For boutique properties up to 40 rooms.
from ₺4,900 / month
AI guest chat, room service, job orders, push notifications.
Professional
For 4 and 5-star independents up to 200 rooms.
from ₺12,500 / month
Everything in Starter, plus reputation, OTA ranking, and competitor analysis.
Enterprise
For groups, chains and resorts.
Tailored
PMS integration, multi-property dashboards, white-label, dedicated success.
Ready to make your hotel listen?
Book a demo with our team. We'll walk you through the platform with your own rooms, your own languages, and your own brand.
KVKK · GDPR · Anthropic-powered · SOC 2 in progress