HotelAI
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Full Feature List

Everything Your Hotel Needs

From AI-powered guest communication to operations management, reports to PMS integration — one platform.

Core Feature

AI Guest Assistant

24/7 multilingual AI-powered guest communication. Automatically detects the guest's language, responds instantly.

  • Automatic language detection and response in 30+ languages
  • Accurate and up-to-date responses from hotel knowledge base
  • Order taking, job order creation, information sharing
  • Automatic escalation on negative sentiment detection
  • Personalized welcome messages
  • Returning guest recognition

AI Chat interface preview

Operations

Job Tracking & Operations Management

Housekeeping, maintenance, baggage, room service — all job orders from one panel. SLA tracking and escalation chains.

  • Housekeeping, maintenance, baggage, wake-up calls
  • Priority levels: urgent, high, medium, low
  • SLA warning and escalation chain
  • Staff mobile app (PWA)
  • Shift handover notes
  • Real-time status tracking

Job tracking dashboard preview

Analytics

Reports & Analytics

Operational efficiency, revenue analytics, AI usage metrics. OTA ranking tracking and competitor price analysis.

  • Real-time operations dashboard
  • Guest satisfaction trends
  • SLA performance reports
  • OTA ranking tracking (Booking, Google, TripAdvisor)
  • Competitor price analysis
  • CSV and PDF export

Analytics dashboard preview

Billing

Credit & Subscription Management

Credit-based transparent pricing. Secure payment with Stripe, automatic invoicing.

  • Credit-based AI usage tracking
  • Automatic low credit alerts
  • Secure 3D Secure payment with Stripe
  • Automatic invoicing and PDF download
  • Plan upgrade/downgrade/freeze
  • 14-day free trial

Billing page preview

More Features

The platform is designed to meet every need in hospitality.

Push Notifications

Reach guests even with browser closed. TTL management, accumulation summary.

Satisfaction

Real-time feedback. Redirect positive reviews to OTA platforms.

Room Service

Multilingual menu, cart, payment options — order via AI.

30+ Languages

Detects guest language and responds in it. Automatic menu translation.

KVKK/GDPR

Data processing in Turkey, SSL, RLS, JWT-based security.

PMS Integration

Check-in/out synchronization with HotelRunner. Automatic guest creation.

PWA

App experience without downloads. Offline support and push notifications.

Staff Management

Roles, permissions, shifts. Department-based task distribution.

Upsell

AI-powered upsell suggestions. SPA, restaurant, tour campaigns.

Planned Messages

Scheduled push notifications. Automatic messages based on check-in/out.

Quick Setup

Setup in 15 minutes. Create QR codes, place in rooms, start.

Custom AI Tone

Formal, friendly, or premium — AI personality unique to your hotel.

Try It Now

14 days free, no credit card required.